- ROLE AND RESPONSIBILITIES
• Working with the Warehouse Manager responsible for the overall supervision of the Warehouse Department: Ecommerce pick/pack, wholesale order processing, shipping, receiving, inventory, and QC.
• Direct warehouse personnel, assigning them to meet production goals and targets
• Plan labor and resource requirements to meet production & warehouse schedule and goals
• Maintain a command-and-control position in the Department by regularly inspecting all the activities in the Department promoting a safety culture.
• Manages Physical Inventory with Warehouse Lead.
• Monitors Receiving and Quality procedures with Warehouse Associates.
• Prints Wholesale Order Carton & Pallet Labels.
• Prepares Packing Slips (Internal and Customer requirements).
• Prepares Bill of Lading.
• Contacts Customer with details to schedule Pick-ups or provide tracking.
• Create ASN and Book Shipments in Customer Portals as required.
• Keeps electronic files for all paperwork associated to all outgoing shipments.
• Create or update S.O.P.s and written procedures required to assure efficient production.
• Monitor area for improvements.
• Assure proper training is executed and documented.
• Interact with Sales, CS, PR amongst other departments daily.
• Professionally manage personnel issues including intrapersonal conflicts, time record issues, disciplinary actions, violation of BBB policies, etc. Coordinate actions with Human Resources.
• Meet with direct reports to provide positive feedback as well as to convey their status to achieve output or efficiency goals, as well as with a corrective action plan for any deficiencies.
• Investigate, report, recommend and implement corrective actions for any incident which deviates from or does not comply to BBB policies and standards
• Maintain adherence and compliance to all Company policies, department rules, labor laws, GMP requirements, OSHA, and quality regulations
• Report and investigate accidents
• Any other tasks that may be assigned from time to time to meet company goals including processing orders.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• Communication & Leadership skills
• Attention to detail/excellent accuracy & critical thinking skills
• Fast thinker and problem solver.
• Sense of urgency.
• Strong results and quality orientation.
• Communication skills
• Computer skills
• Time-management skills
• Ability to lift over 50 Lbs.
• Self-directed with the ability to manage multiple programs, daily activities, and work team assignments concurrently.
• Must be organized and detail oriented.
• Must be comfortable at communicating and keeping a professional relationship with suppliers.
• BS in Business/Operations or equivalent work experience.